Frequently Asked Questions
1. What is Pinkwynk thrift store?
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We are an online consignment and thrift store, where you can constantly refresh your style while creating less waste.
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We have created a smarter way to shop and sell for you.
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We are India’s first online platform to deliver a modern resale experience for women’s second-hand apparel, provide a fun and convenient place to shop, and clean out your closet. We’re destined to give new life to millions of used clothes, offsetting the environmental and financial costs of fashion.
2. What kind of products you can sell at Pinkwynk thrift store?
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New or like-new second-hand clothing that has been freshly washed. Please make sure your items are completely dry.
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New with tags items.
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Items that are in season or trend and have been purchased within the past three years.
3. What kind of products will not be accepted by Pinkwynk thrift store?
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Clothing, handbags, or accessories showing signs of wear; rip, tears, pilling, fading, shrinkage, or blemishes of any kind.
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When sending shoes please check the top surface interior and soles to ensure they are clean and free of scuff marks.
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Items with missing or broken parts, stains, and odors or that have shrunk, stretched or been altered.
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Items missing sizing information
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jewelry
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Men’s clothing
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Clothes and handbags purchased more than three years ago
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4. What are clean-out tips by Pinkwynk thrift store?
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New-with-tags items are not automatically listed. They must meet our high-quality standards and be free of imperfections.
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Please note that matching sets will not be accepted together, nor they will be listed together.
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5. what category of products Pinkwynk accepts for resale?
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women clothing and accessories
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dresses
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pants
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tops
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body suits
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sweaters
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skirts
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shorts
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coats
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jeans
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jackets
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vests
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plus size clothing
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earrings, neckpieces, bracelets, and other fashion jewelry
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shoes
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belts
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hats
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scarves
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handbags
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wallets
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coin purse
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makeup bags
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backpacks
6. what category of products is unaccepted by the Pinkwynk thrift store?
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Non-clothing items like toys books sports care etc
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kids clothing
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sleepwear
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undergarments
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slippers
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pajamas
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robes
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Wedding dress
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Men’s clothing
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items obtained illegally or containing sensors
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homemade or altered items
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counterfeit items or accessories
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local or niche clothing
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clothing with graphics or reference to hometown teams and places that do not have a broad national audience
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items that contain language or content that is deemed inappropriate for a family-friendly audience
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tablet or phone cases
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toe rings
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hair accessories
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items without sizes
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work uniforms
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gold and silver jewelry
7. Mandatary quality standards required by pink wing thrift store?
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No new signs of wear - including piling, fading or shrinkage, lint balls.
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No damage - like missing parts rip's stains and odors.
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No alterations - including missing size information.
8. Why thrift with pink wing thrift store?
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convenient servers
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After a 12 point inspection items that meet our quality standards are photographed, listed, and shipped to thrifters.
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sustainability guaranteed
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our mission is to reduce fashion waste and extend the life of clothing through resale, reuse, and responsible recycling
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world-class technology
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we work to ensure your items sell as quickly as possible using sophisticated algorithms and personalize marketing
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We believe in resale us one step closer to a curricular fashion future where second-hand shopping is a shining beacon of light.
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Thrifting is good for the environment
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Thrifting is good for your wallet
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Thrifting is good for your wardrobe thrifting is good for the globe
9. Steps to follow while selling your clothes with Pinkwynk thrift store?
It's free to list and seriously easy to clean out your closet with pink ring thrift, just follow these simple steps:
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Fill up a simple form: Free up space in your closet by filling a form and listing the gently used items you no longer wear, need or love.
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Send us images and pay nominal pickup charges: Mail us your item images on support@pinkwynk.com you will receive a payment link to complete the payment pay using UPI, Paytm, credit, and debit cards. Now sit back and relax
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We will pick up your item: Simply pack your item in proper reliable packaging, we will arrange pickup from your door step.
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We do the rest: Your item undergoes a 12 step inspection and when eligible items sell, cash out to your bank account or get shopping credit. we list items on consignment,so you will get paid for each item when and if it sells.
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10. Pick up process for a seller who is willing to sell clothes at Pinkwynk thrift?
There are two ways you can choose whichever you feel comfortable in:
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Ask us to pick-up from your doorstep and pay the nominal amount below 100 for the pickup.
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Ship your product on your own to us.
11. Process if the clothes are not bought by any buyer?
If a product is not bought by any buyer then we will try to sell the item at discounted rates. Even after that it's not sold then, there are two options available for the seller either to take back the product or to donate it to NGO.
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12. Eligible selection process of the clothes sent to Pinkwynk thrift?
After we have received your clothes, we will run a 12 step inspection process which will take place to check the quality of product and its condition of reselling. Once your product is approved then it will be listed on our website and on are Instagram page for buyers to purchase.
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13. What after your product is sold?
Once your product is sold you will be notified about it on the same day. you have two options to go with.
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Credit money to my account - this process may take 4 to 5 working days after the product is sold.
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Take Pinkwynk store credit or discount coupons - you will receive this within 24 hours.
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14. How long will it take to process my items for quality inspection?
Once the items for sale have been received by Pink Wynk, the Quality inspection will be completed within 48 hours. After this, the seller will be intimated about the status of their consignment.
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15. What will be the Minimum period before a Discount is put up on items for sale?
The seller’s consignment will be put on the website for a minimum period of 20 days. If their items remain unsold within this, then the items will be sold for a discounted price.
If the items don’t get sold after being discounted, then further discounts will be levied at an interval of 10 days, (30 days from upload on the website) and then again after 15 days (45 days from upload on the website)
If the items do not get sold within these 45 days, then they will be returned to the seller or a choice of donating the consignment to an NGO, will be given to the seller.
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16. What is the minimum period before I can request a return for my product if it remains unsold?
The seller’s consignment will be put on the website for a minimum period of 20 days. Before this, the seller may not request a return for their product.
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17. What if my items do not pass the quality inspection? Will I have to pay for their return?
If the seller’s items do not pass the quality inspection, then they are liable to be returned. For this purpose, the shipping charged for the return of the consignment has to be borne by the seller.
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